Insights
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- AI Datawebinar
Building trust in generative AI
Brands are eager to reap the benefits of generative AI (GenAI) while limiting potential risks. Join TELUS International’s Steve Nemzer, director of AI growth and innovation, as he shares best practices for leveraging GenAI without compromising your organization’s goodwill.
Latest Insights
- AI Data
Five strategies to mitigate bias when implementing generative AI
Discover five critical strategies for mitigating bias when implementing generative AI into your organization.
- AI Data
Everest Group Data Annotation and Labeling (DAL) Solutions for AI/ML PEAK Matrix® Assessment 2024
Discover why TELUS International has been named a Leader in Everest Group's Data Annotation and Labeling (DAL) Solutions for AI/ML PEAK Matrix® Assessment 2024.
- Digital Experience
Voice tech, GenAI and the next big wave in technology
Voice technology and generative AI are likely to lead to a proliferation of better, more human voice assistants and improved customer outcomes. See why.
- Digital Experience
Four reasons why right channeling should be part of your omnichannel strategy
Explore how implementing a right channeling strategy can help brands enhance efficiency, enable more personalized experiences and improve customer satisfaction.
- Digital Experience
GenAI Jumpstart
Explore how your organization can unlock generative AI (GenAI) driven customer experience (CX) opportunities and fast-track the path to production with our GenAI Jumpstart accelerator.
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