North American opportunities

Looking for a great career and a place to shine?

Looking for a great career and a place to shine?

Join our Las Vegas, Nevada or Austin, Texas team! At TELUS International, we’re always on the lookout for talented individuals who embrace our caring culture, spirited teamwork and customer-first focus.

In fact, in 2017, we were named an Achievers 50 Most Engaged Workplaces in North America. Come discover why!

We deliver world-class customer service outsourcing solutions to leading global brands, including several Fortune 500 companies. At TELUS International you can work with and represent some of the best brands in the world in the fast-growing tech, gaming, fintech and financial services, travel and hospitality, and healthcare sectors.

Employee benefits

We provide our employees with the tools they need for a better life, including ongoing education, guidance and support for health and well-being, plus opportunities to prepare for retirement. Benefits include:

  • Paid time off (PTO) Paid time off (PTO)
  • Medical insurance plans Medical insurance plans
  • Vision and dental benefits Vision and dental benefits
  • 401(k) savings plan with matching contributions (no vesting period) 401(k) savings plan with matching contributions (no vesting period)
  • Paid life and accident insurance Paid life and accident insurance
  • Paid long-term disability plans Paid long-term disability plans

Other benefits:

  • Prescription drug coverage
  • Health reimbursement account
  • Health care spending account
  • 24-hour telemedicine
  • Employee assistance programs
  • Prescription drug coverage
  • Dependent care flexible spending account
  • Onsite gym and trainer
  • Games room

Be part of something truly global

TELUS International U.S. is part of the fast-growing TELUS International family with over 30,000 team members globally and operations in North America, Central America, Europe and Asia. Our Canadian parent company, TELUS, is a top 500 global brand worth over $6 billion, according to Brand Finance. TELUS has also been the number one telecom globally in terms of shareholder return over the last decade, meaning that we have the financial capability to invest in our team members as well as in ongoing innovations.

Take a virtual site tour!

See our U.S. contact center operations in action, starting with our site in Las Vegas.  Take a tour now!

Connect and be inspired

Our 100,000 sq. foot center is located about 20 minutes off the Las Vegas strip in Nevada. Whether you take transit or drive, the site is easily accessible and includes ample free employee parking. Once inside, our spacious, bright offices provide the ideal balance between work and play. Employee facilities include an onsite gym, full-service cafeteria, games rooms and more. Our Austin site is equally inspiring, so be sure to see what careers are available.

Our Employee facilities
Our team member facilities in Las Vegas, NV
TELUS International site in Austin, TX
Our TELUS International site in Austin, TX

Grow your career through learning and development

Because investing in our team members’ ongoing education is a top priority, we offer several free and subsidized customized learning programs designed to help our team members enhance their skill sets. Ranging from university level courses to computer and business management courses, they represent a range of on and offsite learning opportunities — all designed to help our team members succeed.

Make a difference

In addition to our regular community involvement, our annual TELUS Days of Giving bring our “we give where we live” philosophy to life through our team’s choice of special causes. In Las Vegas, for example, in addition to supporting the Boys and Girls Club in previous years, for the second year in a row, TELUS International team members partnered with Vegas Verdes Elementary School to help beautify and improve their facilities. Thanks to the partnership, the school is now performing in the top 20% of the state. See our team in action: TELUS Days of Giving video.

Team member quote

TELUS maintains an atmosphere conducive to the development, engagement and healthy living of their employees. You can definitely tell that the management team cares about employee well-being.

Tabitha, customer service representative

Team member quote

I like working at TELUS International primarily because of my leadership team. They offer support when I am in need and they don't make me feel as though anything I ask of them is not their responsibility.

Kathy, customer service representative

Employee referral program

For every successful referral you make, you will earn cash bonuses. It’s a great way for us to source dynamic people while rewarding team members who help us grow in the right direction.

A commitment to diversity and inclusion

By living our values of respect and teamwork, we create an inclusive working environment where team members from a range of backgrounds can realize their potential in a pleasant, supportive and collaborative environment.

Equal employment opportunity

TELUS International is an EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION employer.

Candidates are considered for employment with TELUS International without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable federal, state or local law.

Team member quote [TELUS International] has a lot more to offer than the average call center; they make it as enjoyable as it can get, [and] it gives me better vibes. As a site, they try to boost momentum and take care of employees.
Caitlyn, customer service representative

Did you know?

Award! Skillsoft, a global leader in learning and talent management, recently recognized TELUS International with an honorable mention for Empowering Continuous Talent Development.

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