Customer Experience Strategies for Travel & Hospitality

The third issue of our Customers First magazine is now available – and it’s all about customer experience innovation in the travel and hospitality industry! This issue features insights from top brands like JetBlue, Turo, Joie de Vivre, Lux* Resorts and Hotels and more.

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In this issue, learn about:

  • The rise of white-glove customer service in the contact center
  • How JetBlue turns challenges into opportunities for customer delight
  • How the sharing economy contributes to better experiences
  • Why Las Vegas is a sure bet for outsourcing
  • And much more!

 

Free magazine:

Laurie Meacham, Customer Commitment and Social Media Manager at JetBlue

It’s easy for customers to find answers to common questions but we make sure we’re available for the seldom-asked questions, or as we call them, SAQs.